How do I request for my ALAT debit card?

Click the Cards menu option, swipe to pick your favourite card design and confirm your choice with your ALAT PIN then type your delivery address and click Submit. Your card will be delivered to you in two business days.

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How much will I pay to get an ALAT debit card?

Your first debit card is free. You will be charged 1,050 naira for each subsequent card.

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Will I pay to have my card delivered?

No, the cost of delivery is on us. 🙂

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How do I activate my card?

When you receive your ALAT card, log in to the ALAT app, click Activate New Card, provide the required information and your card will be activated for use. Thereafter, go to the nearest ATM at your convenience to check your balance.

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Can I use my ALAT card abroad?

Yes, you can. Click Card Control in the Cards menu, set the channels your card will work on and the country/countries where you will use it.

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What are the fees charged for using my ALAT debit card?

As with regular banks, you are charged for payments made with your ALAT card. Web and POS payments are free and you are charged for ATM withdrawals only after the third withdrawal each month.

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