Why is my ALAT account not up and running?

April 25, 2017

If you can’t withdraw cash, it could be one of the following reasons:

  1. You have not uploaded all required documents.
  2. Your residential address has not been verified.
  3. One or more documents you supplied have expired or are invalid.
  4. Details on one or more of your documents do not match your personal details we have.

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